tag:blogger.com,1999:blog-7815640431651173676.post8691794281506473892..comments2024-01-01T23:38:31.538+00:00Comments on Faster Future: Possibilities now and beyond: BT: Another example of companies from Mars, customers from Venus.David Cushmanhttp://www.blogger.com/profile/09626601471173841299noreply@blogger.comBlogger1125tag:blogger.com,1999:blog-7815640431651173676.post-51711809749068389822007-10-02T15:36:00.000+01:002007-10-02T15:36:00.000+01:00The reason firms continue to do this is because ut...The reason firms continue to do this is because utility firms, like banks, would have experienced a pretty low churn rate in the past.<BR/><BR/>After all, it's only fairly recently you could switch phone companies, and even then, often you still have a land line.<BR/><BR/>So you have the choice of sticking with the big corporation who don't care, or, as with ISP problems etc, trying to get someone to do anything when BT blames the other company, and the other company blames BT.<BR/><BR/>Electricity companies and water companies are pretty similar... I tend to try and use the Money Saving Expert site and forums to tackle some of it, but it needs more people to kick up a fuss...David Kohlhttps://www.blogger.com/profile/08736027886028438422noreply@blogger.com