Showing posts with label Trust Barometer. Show all posts
Showing posts with label Trust Barometer. Show all posts

Monday, January 20, 2014

Edelman trust barometer results align with Open Business approach

Edelman's 2014 Trust barometer survey is out and with it vindication of a key trend we've been observing in Open Business.
The clear majority of respondents to the annual survey (84 percent) believe that business can pursue its self-interest while doing good work for society.

This very much aligns with what we explore in The 10 Principles of Open Business - particularly in the chapters on Purpose and Open Capital. Indeed - The 10 Principles argues that doing good for society offers a competitive advantage in our connected world.

More evidence that 2014 really could be the year of Open Business, perhaps?

From the chapter on Purpose:

There have never been greater drivers for businesses to become Purpose-led.

Apart from anything else, it will reconnect you with the world, re-tying those strands cut loose when CEOs first decided that shareholders mattered more than anyone or anything else.

“It’s a reversal back to the old days,” says Mark (Earls), “when corporations felt part of the world and felt a responsibility to it."


And from the chapter on Open Capital:

Peer-funded partnerships also offer the opportunity to create value beyond the back slap in the boardroom and the bottom line on the balance sheet; value creation which acknowledges resources are finite, that people, communities, societies and ecologies are connected and matter to each other.

And this in itself provides a genuine competitive advantage that the wisest global entrepreneurs are quick to identify. As Sir Richard Branson puts it: “…the boundaries between work and higher purpose are merging into one – where doing good really is good for business.”

In a connected world, where to win is to work together with ever greater numbers of people who care about the same things you do, few are going to sign up to support businesses which are damaging the ecosystem in which they exist – let alone support those organisations with their own money. Open Capital will therefore be a key driver of ‘doing good is good for business’.


Tuesday, January 25, 2011

Can you trust the Trust Barometer?

The Edelman Trust Barometer 2011 is out. Cue a bunch of extrapolations no one should have made.

I'm not having a pop at the fine folks of Edelman who bring us this research each year (many of whom I have a great deal of time and respect for). I am calling on everyone to take a moment to think before they quote, tweet or otherwise pontificate based on the results.

For instance (apologies Keith, I've taken you at random from the #Trust2011 stream on twitter today (January 25, 2011)
Nope. You can't conclude that from the Edelman data.



This neither. Not with anything like a useful degree of certainty.

The danger in both cases (and they aren't alone, and I've almost certainly been guilty of doing the same myself in the past...) is that we conclude that what is true of a small subset is true for the whole populace.

You may be able to make the case if the sample was relatively representative of the general populace. Random even. But the Edelman data isn't.

And it very clearly isn't. All you have to do is read slide two of their own presentation on the Trust Barometer to know this:
Edelman's Trust Barometer is a survey of a relatively small number of heavy-media consuming social and economic elite.

Please treat it as such.

Doesn't make for as neat a headline, soundbite or tweet does it? The truth's a bitch sometimes, ain't it?

Full report etc here.
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FasterFuture.blogspot.com

The rate of change is so rapid it's difficult for one person to keep up to speed. Let's pool our thoughts, share our reactions and, who knows, even reach some shared conclusions worth arriving at?