Thursday, July 21, 2011

The march to open business is inevitable - so why aren't you acting?

A shipload of Inevitable being delivered right now...
One of the first questions we should ask ourselves when considering any strategy is the one about inevitability.

If a thing becomes inevitable – even at some distance in the future – it’s kind of dumb not to start planning for it – preparing to adapt to it.

It’s part of the risk assessment phase. There it becomes ‘how inevitable is this?
If you score its inevitability at even 50% then there is significant risk that this outcome is going to have a huge impact on the way you conduct your business, where and who with.

One macro example: Is it inevitable that Greece or a.n.other Eurozone country defaults? What percentage score are you going to give that? What level of risk does that then level at your org? What do you need to prepare to change as a result?

Ok.

Now ask yourself what score you are going to give the inevitability of the voice of your customers impacting your marketplace – just as it has taken down Governments in the Arab Spring and killed Britain’s biggest-selling newspaper? Is the social media genie going back in the bottle - or is it going to continue to spread its game-changing impact through more of the media, through all kinds of government, through education, the law - and every kind of business? How inevitable is this march towards the need to be open, to engage, to make productive partners of customers and clients?

How inevitable? 50%?

It’s more isn’t it?

What level of risk does that then level at your org? What do you need to prepare to change as a result?

And isn’t it time you started?
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FasterFuture.blogspot.com

The rate of change is so rapid it's difficult for one person to keep up to speed. Let's pool our thoughts, share our reactions and, who knows, even reach some shared conclusions worth arriving at?