I also had the good fortune to hear Professor Malcolm McDonald speak about marketing (a real pleasure - you really should check him out if you haven't come across his work) and to be interviewed by the clearly brilliant Michael Moon - in for the event from San Francisco.
Once again during the Q&A sessions I was involved in I found myself trying to explain the 'reason' why hits MUST have less value in the emerging networked world. I've never included slides for this in any of my presentations. So, I thought I'd better whip some up.
They are shown below (and on slideshare). Your thoughts, as always, actively welcomed. Apologies for the quality - hope the relevance counts!
