Showing posts with label mmrpg content pricing mobile. Show all posts
Showing posts with label mmrpg content pricing mobile. Show all posts

Monday, June 09, 2008

Which side of the fence do you sit?

If you happen to be attending this, come by and say hello. I'm speaking on Thursday, about open gardens versus walled ones. Can you guess which side of that fence I sit?
A little further ahead. I'll be in NYC from this coming Saturday until and including Tuesday 17th.
I'm speaking at WidgetWebExpo. Hope I'll see you there.

Monday, November 05, 2007

First OpenSocial, now Android - Bring Out Your Dead!

Worthy of note today (read the whole thing here):

"A broad alliance of leading technology and wireless companies today joined forces to announce the development of Android, the first truly open and comprehensive platform for mobile devices. Google Inc., T-Mobile, HTC, Qualcomm, Motorola and others have collaborated on the development of Android through the Open Handset Alliance, a multinational alliance of technology and mobile industry leaders.

"This alliance shares a common goal of fostering innovation on mobile devices and giving consumers a far better user experience than much of what is available on today's mobile platforms. By providing developers a new level of openness that enables them to work more collaboratively, Android will accelerate the pace at which new and compelling mobile services are made available to consumers."

When I think of those still insisting on locking down, closing out and burrowing into their silos, I can't help thinking of that scene from The Holy Grail: Bring out your dead!






BTW: For a reality check on whose open this is, read mobhappy.

Wednesday, July 11, 2007

Sprint Nextel reject customer feedback - and customers

When is feedback of negative value?

You know the right answer. US mobile operator Sprint Nextel does not.

This from Communities Dominate Brands:
"CNN has just a few moment ago reported that Sprint Nextel, in its infinite wisdom, has sent 1,000 of its customers a letter informing them that because they have placed too many calls to the calling center asking for help or complaining about the Sprint/Nextel services, they are terminating the customer relationship."

So if you have had an issue that's unresolved - and you keep on calling because they still haven't resolved it - ta ta!

Sprint Nextel could have saved themselves a lot of time and trouble by cutting to the chase - and sending every customer a letter saying: "We don't care what you think. If that bothers you f**k off now."

Other end of the telescope? If Sprint Nextel regarded itself of part of the community of Sprint Nextel users, what would it have done?

There is an argument that if these particular 1000 customers were having a disruptive and damaging influence on the community as a whole there should be some form of sanction - and ultimately exclusion.

But I'm told these are good customers, fully paid up etc. So what if you have an issue with Sprint Nextel? Are you meant to consider carefully whether or not you should share that with them?

"I'm sorry to trouble you, master, but is there any chance you could take your foot off my head?"

It's the best way I can think of to prevent two-way flow. No dialogue. No debate.

No customer relationship = no customers.

See also:

Monday, November 20, 2006

Yahoo goes shopping...

Yahoo has been on a multi-million spending spree, investing in MyBlogLog, a social netowrking site and tracking site for bloggers, and Bix, a site which lets anyone set up their own online content (see previous post on this blog HERE).
More on the buying spree, here.

And just to keep David happy here's Movidity.....who plan to launch movy.tv in January, allowing users to upload audio or video content, which gets converted in formats for most smartphones and PCs...but like the report writer, I'm not sure that a new start up will get people using the service, rather than waiting for youtube....unless an opportunistic Mobile operator gets involved, of course.

FasterFuture.blogspot.com

The rate of change is so rapid it's difficult for one person to keep up to speed. Let's pool our thoughts, share our reactions and, who knows, even reach some shared conclusions worth arriving at?