Right: At Terminal 5, Heathrow
Left: Sign in the window of the Grand India Restaurant, London.It's not what you say... it's what you do.
The further ahead you look - the faster you go | davidpcushman AT gmail.com | These are my views and my views only.
Showing posts with label t5. Show all posts
Showing posts with label t5. Show all posts
Monday, July 14, 2008
Two pictures of customer service
Right: At Terminal 5, Heathrow Left: Sign in the window of the Grand India Restaurant, London.It's not what you say... it's what you do.
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The rate of change is so rapid it's difficult for one person to keep up to speed. Let's pool our thoughts, share our reactions and, who knows, even reach some shared conclusions worth arriving at?
